What can I do if I don't know my password?

For security reasons, we do not keep records of passwords.

To reset your password:

• For Desktop Clients check this article.
• For Email only Clients check this article.

If you have trouble with these methods, we'd recommend:

• Please ask the Administrator of your organisation to contact us to request a password reset.
• If you joined OneNet via one of our business partners, please contact them to reset your password.