How to request a New User or Remove a User

Download the user creation form or the user removal form below and fill in the required fields. Once the form has been filled in and saved, attach the form to your email and send it to the OneNet service desk ( You can attach multiple forms to a single request to the service desk.

Requesting a new user or removing a user will require approval from the CSA (Client system administrator). If you are not a CSA, we will contact your CSA for approval before we can action the creation or removal.

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