Veeam Backup ~ How do I use the Cloud Connect Portal?

In case of a disaster in the production site when all critical VMs go offline and Veeam backup server becomes inaccessible, you can perform full site failover using Veeam Cloud Connect Portal. Veeam Cloud Connect Portal is a standalone web tool that allows a tenant to run a cloud failover plan remotely from a web browser on a desktop computer or a portable device.

You can access Veeam Cloud Connect Portal with a web browser on a desktop computer or a portable device. To ensure successful usage of Veeam Cloud Connect Portal, consider using the following supported web browsers:

• For desktop computers:

• Microsoft Internet Explorer 10 or later
• Microsoft Edge
• Latest versions of Mozilla Firefox and Google Chrome

• For portable devices (tablets): latest versions of Apple Safari for iOS and Google Chrome for Android

You can access Veeam Cloud Connect Portal with a web browser using URL address and credentials of the tenant account provided to you by OneNet.

To access Veeam Cloud Connect Portal, open your web browser and enter the following address to the address bar: https://dr.onenet.co.nz:6443/

To perform full site failover by remotely starting a cloud failover plan, you need to log in to Veeam Cloud Connect Portal.

To log in to Veeam Cloud Connect Portal:

1. Access the OneNet Veeam Cloud Connect Portal.
2. In the User field, type the user name of the tenant account provided to you by OneNet.
3. In the Password field, type the password of the tenant account provided to you by OneNet.
4. Select the Remember me option to save the specified credentials in the browser cookie. With this option enabled, you will not need to type the username and password every time you access Veeam Cloud Connect Portal.
5. Click Login.

With a cloud failover plan, you can perform full site failover at any time. During the full site failover process the group of critical production VMs fail over to their replicas on the cloud host. You can fail over to the most recent VM state or select the necessary restore point for VMs in the cloud failover plan.

To fail over to the VM replicas latest restore point:

1. Log in to Veeam Cloud Connect Portal. The Failover Plans view will automatically open.
2. In the working area, select the necessary cloud failover plan and click Start. To quickly find the necessary cloud failover plan, you can use the search field at the top-right of the working area.

3. In the displayed dialog box, select the Start now option and click Start.
4. Monitor the cloud failover process and view results.

To fail over to a certain restore point:

1. Log in to Veeam Cloud Connect Portal. The Failover plans view will automatically open.
2. In the working area, select the necessary cloud failover plan and click Start. To quickly find the necessary cloud failover plan, you can use the search field at the top-right of the working area.

3. In the displayed dialog box, select the Start to most recent replica prior to option, select the replication date and time and click Start. Veeam Backup & Replicationwill find the closest restore point prior to the entered value for each VM and fail over to it.
4. Monitor the cloud failover process and view results.

You can retry a cloud failover plan if one or several VMs fail to failover properly. Veeam Backup & Replication retries the failover operation only for those VMs that do not succeed to failover to their replicas on the cloud host.

To retry a cloud failover plan:

1. Log in to Veeam Cloud Connect Portal. The Failover Plans view will automatically open.
2. In the working area, select the necessary cloud failover plan and click Retry. To quickly find the necessary cloud failover plan, you can use the search field at the top-right of the working area.

3. Monitor the cloud failover process and view results.

You can undo failover for all VMs added to the cloud failover plan at once. When you undo failover, you switch the workload back to original VMs and discard all changes that were made to VM replicas during failover.

To undo failover by a cloud failover plan:

1. Log in to Veeam Cloud Connect Portal. The Failover Plans view will automatically open.
2. In the working area, select the necessary cloud failover plan and click Undo. To quickly find the necessary cloud failover plan, you can use the search field at the top-right of the working area.

3. Monitor the undo failover process and view results.

With Veeam Cloud Connect Portal, you can monitor the failover plan execution process as well as view results for finished failover tasks. Every run of a cloud failover operation and VM processing initiates a new session. When you start or undo a cloud failover plan, the Sessions History section automatically opens. You can also access the Sessions History section manually at any time.

The summary information in the Sessions History section provides the following data: cloud failover plan and VM replica status, date of failover task start and finish. You can also view detailed information on every VM processing and cloud failover plan session.

To view details on sessions:

1. Log in to Veeam Cloud Connect Portal and open the Sessions History view.
2. In the working area, double-click the necessary cloud failover plan and/or VM processing session. To quickly find the necessary session, you can sort sessions by name, status, creation or finish date. To sort sessions, click the corresponding column heading at the top of the working area.