How do I find the Livevault log files?

Error reports can be generated on the LiveVault Control Panel at https://onenet.onlinebackup.com:

• Identify the server and click on it.
• Click on the "Reports" tab.
• Select the relevant report type, start and end dates, and format.
• Click "Generate Report".

Alternatively, please supply the log files on the server to our Service Desk to assist with troubleshooting errors:

• C:\Program Files\Autonomy\BackupEngine\lvMessage.0
• C:\Program Files\Autonomy\BackupEngine\lvSuper.0
• C:\Program Files\Autonomy\BackupEngine\LVConfig.XML