What can I do if Livevault has a "Communication Error"?

If the LiveVault backup fails due to a "communication error", please try the following steps:

• Restart the LiveVault service.
• Restart the server.
• Test telnet to: provisioning.livevault.com on 80, 443; bridge.livevault.com on 80, 443, 2144; the primary vault as configured in the LiveVault Control Panel on 2144, 2145; the secondary vault as configured in the LiveVault Control Panel on 2144, 2145.