Note: This information may be out of date, if your blocked message comes from "MessageProtect@onenet.co.nz" instead, please see How do I manage my White List.
If you received an email from 'MailMarshal' regarding blocked email, you can add senders to "Safe Senders".
A White List is a list of trusted senders whose emails will not be classified as "Spam" and blocked by our mail system. To add a sender to your White List, please add the sender to the "Safe Senders List" in Spam Manager.
To add trusted senders in Spam Manager:
- Browse to http://spam.onenet.co.nz
- Logon with your OneNet credentials.
- Select "Manage Senders".
- Click "Edit list of safe senders".
- Add the sender's email address. Alternatively, use the * wildcard to allow any addresses at a domain. For example, *@onenet.co.nz would add all @onenet.co.nz email addresses to the White List.